Client had been hampered by legacy systems which prevented them from adopting digitalised processes and caused too much manual effort for the employees.
A major Turkish mobile provider was struggling with their BSS implementation.
The client had 6 business support centres running predominantly manually.
The client wanted to replace a legacy BSS stack with a more modern moduler approach, leveraging order management, mediation, rating and billing solutions from different vendors.
Client had an ambitious plan to grow their IOT business, but was being held back by the challenges to test the multi-vendor environment of IOT sensors and devices at one end, with business solutions and applications that leveraged IOT at the other end.
Client needed to replace their legacy rating and charging solution to meet their growth.