Technology and Vendor Selection for ERP Implementation

Client Overview 

A leading real estate company operating across six European countries was undergoing rapid expansion and transformation of its Real Estate Investment Trust (REIT) business. Recognising the need for modernisation, the client sought to implement a new ERP system to streamline operations, enhance efficiency, and support future growth.
To ensure a successful transition, they required a comprehensive assessment of their business processes and technology landscape. The goal was to align with a best-in-class ERP solution while identifying the implementation timeline, complexity, strategy, and Total Cost of Ownership (TCO).

The Challenge

During the assessment phase, several critical challenges were identified:

· Delayed Reporting – Generating basic business reports took months instead of hours due to a fragmented technology landscape and inefficient processes.

· Disjointed Technology Systems – The existing technology infrastructure failed to provide timely and relevant insights, limiting support for essential business functions.

· Inefficient Manual Invoicing – The invoicing process was unsustainable at scale, leading to inefficiencies and operational difficulties.

· IPO Preparation – With plans for an initial public offering (IPO), the company required a modern technology landscape to support business processes and ensure transparency in TCO.

· Uncertainty in ERP Selection – The client lacked the internal expertise to define the target ERP solution and implementation roadmap, increasing the risk of misalignment.

The Goal 

The primary objective was to assess the feasibility and effectiveness of implementing a market-leading ERP system, with a clear focus on:

· Defining the scope and project strategy

· Harmonising business processes across multiple locations

· Establishing a future-proof technology architecture

· Developing an implementation roadmap with cost projections

The Solution

Recenso Services played a pivotal role in guiding the client through this transformation. Our team developed and implemented a structured approach, ensuring a seamless ERP selection process:

· Stakeholder Alignment – Defined and documented key business objectives, ensuring full stakeholder engagement.

· Business Process Definition – Collected and structured user stories and business requirements.

· Process Standardisation – Created a Real Estate Process Taxonomy to harmonise workflows.

· Gap Analysis – Conducted a Process Fit-Gap Analysis to identify areas of improvement.

· Technology Roadmap – Developed a structured roadmap detailing initiatives, milestones, and integration strategies.

· ERP Evaluation & Validation – Assessed multiple ERP solutions, ensuring alignment with future business needs and TCO projections.

· Implementation Strategy – Defined governance structures, resource planning, and transformation timelines.

By leveraging best practices in IT transformation and ERP implementation, Recenso enabled the client to navigate complexity with confidence and align their digital strategy with business objectives.

The Benefit

The tailored solutions delivered significant value to the client:

· Informed Decision-Making – C-Level executives and stakeholders gained the clarity needed to drive the ERP implementation forward.

· Future-Proof ERP Selection – Identified and validated the most suitable ERP solution to meet the company’s long-term objectives.

· Clear Technology Roadmap – Provided a structured transformation strategy, governance model, and cost estimates.

· Business Process Alignment – Documented the impact of ERP integration, ensuring smooth adoption across all business units.

Key Takeaways 

This case study underscores the importance of strategic planning and a structured approach to ERP selection. Through a detailed technology assessment, Recenso helped the client:

· Establish a clear ERP implementation strategy.

· Align and optimise business processes across multiple locations

· Reduce inefficiencies and ensure technology readiness for future growth

· Support IPO preparation with enhanced operational transparency

With Recenso Services’ expertise, the client successfully positioned itself for a seamless ERP transformation, ensuring long-term scalability and operational efficiency. Our hands-on approach and industry knowledge enabled them to overcome challenges and implement a tailored roadmap for success.