Traditional success factors (brand, pricing, cost) are being replaced by agility : the ability to quickly deliver new business requirements from ever more demanding customers, requiring products and services managed via self-care and fully automated interactive platforms.
To stay competitive and ensure continuous growth, organizations are re-thinking their entire business model to interact ever more directly with end customers and anticipate their future needs.
Recenso has the experience and competence to help you define and realize your digital strategy covering all the critical success factors: People, Platforms, Processes and Customer Experience.
Recenso's aim is to actively support our customer’s journey to improved business models, better core capabilities and value proposition enhancement to remain relevant in an increasingly fast paced digital context.
Recenso is determined to be recognized as a business outcome driven consulting partner, helping our customers simplify complex businesses while realising profitable opportunities through disruptive models.
With engagements in Europe, Singapore and India, Recenso is a company having:
From top service providers, system integrators and vendors with global sales and delivery experience
With long trusted C-level executive relationships
With deep business, technical and commercial competence
With unique mix of experience operating on a global scale
Despite being launched only in 2017, Recenso is already actively supporting:
Driving a Digital Transformation Programme in the BSS, Revenue Assurance and Testing domains
Heading the delivery of an international Digital Charging application (USA, UK, Italy, Sweden)
Leading a complex digitization programme in the TV business
Helping the customer with new Business Processes modelling
Digital Transformation requires a deep and constant awareness of new industry and technology trends combined with the ability for fast execution. With respect to better known System Integrators and Consulting Companies, Recenso’s distinctive proposition comprises:
Flexible framework covering critical aspects such as strategy definition, governance model, quality and benefits measurement, operational readiness and post go live support
Experience in implementing the most appropriate Delivery Methodology based on the specific needs of the programme, including experience in Agile automation development via our RecensoLab
A genuine interest in risk sharing to be part of your success, rather than looking for new Change Requests or working with a fixed scope approach
An extensive network of professionals to ensure the best resource for each need at each stage of the programme
Based on our multinational and multicultural experience, no methodology or approach can fit for all. For this reason, our Programme and Project Managers will tailor a holistic approach covering:
A communication strategy to engage all the stakeholders at different levels
The reporting, check points, deliverables and metrics to enable early corrective actions
The delivery approach (i.e. Agile, DevOps, SAFe) to ensure operational readiness
The Automation tools and KPIs to guarantee the highest quality right from the early stages of testing
The disruption introduced by successful players like Uber, WhatsApp, Spotify or Netflix, highlights the urgency for a complete review of legacy OSS and BSS applications.
In future, rich customer experiences will be measured by factors such as sense of community, personalization, data orchestration and full automation.
Digitization requires the re-definition of the strategic architecture roadmaps, future-proof applications and adoption of new business models to stay competitive.
Have you considered the impacts on your business caused by digital transformation such as Self driving cars, Artificial Intelligence, Big Data and Robotics?
Whatever your business, be it Telco Operator, Insurance Company or Car Manufacturer, is your organization aware of the new business opportunities and threats once these ideas reach mass adoption levels?
Recenso owns a best-of-breed mix of business knowledge in industries like TV and Media, Universal Communications & Collaboration, and Internet of Everything. We represent a real added value to your business to help you evolve your current services from concept right through to launch in your market.
How often do large transformation programmes fail due to being mostly IT driven with no adequate focus on the business processes?
What about the late discovery of missing features and capabilities seriously affecting your operations and impacting the customer experience?
Recenso believe that technology is the enabler for goal achievement and competitive advantage, and so will facilitate the adoption of the most appropriate processes to run the new business.
Digital solutions are characterized by their constant ability to enrich the customer journey, simplify the business processes and provide instant gratification to the user.
B2B and B2C digital transformation through Recenso Lab, our Incubator working in collaboration with specialized partners, can support the delivery of B2B and B2C digital transformation on:
We bring diverse skills and ability to deploy innovative ideas without creating large in-house teams:
Faster solution delivery tailored to Customers timelines and budget
We are proud to lead each Programme from idea to benefit realization
Changing processes, methods and tools for efficient delivery
Proven track record of successful delivery and business consulting